Resources
Frequently Asked Questions
Everything you need to know about Manage Workspace.
About the platform
What is Manage Workspace?
An all-in-one platform to digitize, automate and manage the complete lifecycle of your physical workspace, members, desks, visitors, attendance, billing, payments, resources and daily operations, from one centralized dashboard.
Is Manage Workspace just a desk-booking app?
No. Desk booking is one module. Manage Workspace is a full workspace operating platform spanning sales, members, space, front desk, finance and reporting.
What makes it different from using separate tools?
Everything shares one dataset. A lead becomes a member, whose seat, invoice, access and attendance are already connected, no duplicate entry, no reconciliation, one source of truth.
Who is Manage Workspace for?
Coworking spaces, managed offices, corporate offices, hybrid workplaces, startups, business centers, flexible/shared workspaces and multi-location operators.
Getting started & setup
How long does onboarding take?
Setup depends on your size and modules. Our team helps with configuration and data import so you can start with what matters most.
Can you help migrate our existing data?
Yes. We assist with importing members, seats and records so you start with your data in place.
Do we need to use every module from day one?
No. Start with what matters most and switch on more modules as you grow.
Is training provided?
Yes. Onboarding includes guidance for your team.
Do members need to install anything?
Members can book, pay and self-serve through the member experience we provide for your workspace.
Features & operations
Does it support multiple locations?
Yes. Manage several sites from one account with location-level control and consolidated reporting.
Can members book desks and meeting rooms themselves?
Yes. Self-service booking with real-time availability for desks and rooms.
How does billing work?
Automated invoice generation, recurring billing cycles and full payment tracking, connected to online payments.
Can members pay online?
Yes. Memberships, desks, rooms, recurring charges and invoices can be paid online, with recurring auto-pay. See Integrations for payment connections.
Does it handle visitors and couriers?
Yes. Digital visitor check-in with host alerts, plus courier logging, recipient notifications and delivery tracking.
What can I report on?
Occupancy, utilization, attendance, revenue, payments, invoices, lead conversion and membership growth, in real time.
Does attendance replace our HR system?
Attendance is a workspace module focused on workspace attendance and utilization, not full HR/payroll.
Customization, integrations & API
Can Manage Workspace be customized?
Yes. Built by Creware Technologies, it supports customization to fit your operation.
Does it integrate with other tools?
Yes. It connects with payments, accounting, calendars and access control, and offers an API. See Integrations for the confirmed list.
Is there an API?
Yes. A developer API lets you extend the platform and integrate with your systems.
Can you build features specific to our workspace?
Yes. As a product-engineering company, Creware can develop custom features and integrations.
Security, data & reliability
Is my data secure?
Yes. Encryption, role-based access control and secure cloud infrastructure protect member, visitor and financial data. See Security for more detail.
Who can access what in our account?
Role-based permissions ensure staff only see what they should.
Where is our data hosted?
On secure cloud infrastructure with backups and monitoring.
Do we own our data?
Yes. Your workspace data is yours; we process it to provide the service per our Privacy Policy.
Are you compliant with data-protection regulations?
We handle data per applicable data-protection law. See our Privacy Policy and Security page for more.
Pricing & support
How much does Manage Workspace cost?
Plans are based on member capacity, so you pay for the size of your space. See Pricing for current tiers.
Is there a free demo or trial?
Yes. Book a free demo to see the platform mapped to your workspace.
Can I change plans as I grow?
Yes. Move up as your member count or locations grow, without switching tools.
What support do you offer?
Onboarding help plus ongoing product support from the Creware team.
How do I get started?
Book a demo (/book-demo) or contact us (/contact) at hello@manageworkspace.com / +91 8095888062, and we will map the platform to your space.
Still have a question?
Contact us